Contact Sigma
The Sigma team is here to support you every step of the way. Here are some resources we recommend:
- Live Chat
(M-F 6am-6pm PT) - Get live in-app assistance from our talented support team. While not guaranteed, our typical response time is under 1 minute. To open Live Chat, click Help at the bottom right of a Sigma page, select Live chat, and send us a message.
- After hours support
- See: Escalate critical issues.
- Zoom office hours
(M-F 6am-6pm PT) - Schedule a 30 minute session with an experienced Support Engineer to cover any topic.
To pick a time, click Help at the bottom right of a Sigma page and select Live chat > Find a time. - Community
- Interact with other Sigma users, share knowledge, and get answers to your questions.
- Help Docs
- Browse Sigma’s documentation, understand how to use Sigma, and discover new features. If you can't find what you need, you can submit a request to our Support team.
- QuickStart Guides
- Explore the QuickStart guides to understand how to perform various activities in Sigma.
- Events
- Join us at live trainings, meetups, webinars, and more. Bring your questions about Sigma!
- Workbook
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for your team - You can ask someone from your own team for help, too. Data experts, business experts – you can all communicate directly in Sigma.