The Sigma team is here to support you every step of the way. There are several ways to get in contact with a Sigma representative:

Live Chat
Chat with a Support agent in real time. During Sigma's business hours (Monday through Friday, 6:00 am to 6:00 pm PT), agents typically respond within one minute. Outside business hours, agents respond to high-severity issues within 30 minutes. All other issues are addressed when business hours resume.
To contact us via chat, open the Help menu in your Sigma account, then select Live chat and send us a message.
You can also use Live Chat to escalate a critical issue. For more information, see Escalate critical issues.
Office hours
Schedule a 30-minute Zoom session with an experienced Support Engineer to cover all your product questions.
To schedule office hours, open the Help menu in your Sigma account, then select Live chat and click Find a time.
Ask questions, share knowledge, and interact with other Sigma Community members.  

Other helpful resources

Browse Sigma’s user documentation to discover new features and learn more about using Sigma.
Explore step-by-step QuickStart tutorials that can help you become a proficient Sigma user.
Join live trainings, meetups, webinars, and more.
Workbook comments
Communicate with your own team directly in Sigma. Use workbook comments to request help from your team's data and business experts.

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